Recently I met up with Christopher Barrow at Avaya’s Guildford offices to talk through Avaya’s latest moves, and the evolving world of communications enabled business processes. Chris is an Avaya old hand, having been with the company through its many iterations, most recently as Product Marketing Manager for Avaya in the Europe, the Middle East and Africa (EMEA) [...]

TechwiseTV is running ran a webinar on UC and collaboration, together with a real-time conversation via Twitter, (under the tag #twtv): “Pushing the Boundaries of Collaboration”
I am of the view that effective communication and collaboration tools are the best competitive weapon that any business can have. As the description of the webinar said, “[they] overcome the technology walls between [...]

I caught up with Russ Kirk of Grey Convergence at IP08 last week to talk about Unified Communications in the enterprise. Grey has made a name for itself over the last few years, with its specialist team of Microsoft OCS gurus. They are one of around 8 certified Microsoft voice partners in the UK (although many of [...]

The proliferation of mobile devices and mobile users has had an unexpected consequence: e-mail is going non-corporate. Although they will rarely confess to it, many employees are redirecting work e-mails to private e-mail addresses so that they can pick messages up while on the move, either via webmail or mobile devices.
Why is that so bad? Well, [...]

It looks like Nortel is taking a leaf out of Juniper Network’s book and going head to head against Cisco with their latest cartoon-esque campaign. Buzzing across traditional media and via the social media chain…
“Today’s decision-makers are the most connected, best informed buyers in history,”
Lauren Flaherty, chief marketing officer at Nortel. 
Too right Lauren. It features [...]