The iPad has kicked off (or is part of – depending on how you see the Apple marketing) a revolution in small form factor computing devices with touch screens. One of the most promising of these, from a business perspective, is Dell’s Streak. On sale here in the UK, before it arrives in the US, [...]

Today Imagini launched the VisualDNA Shops Beta. Behavioural Targeting is an increasingly hot area. On-line advertising models have a direct lineage from the off-line print world. Although the broad range of digital media enables marketing to be more targeted, most advertising is still based on a broadcast style model – everyone gets the same advert. What [...]

This Tuesday’s TechCrunch Geek n Rolla event included a presentation by Joe Drumgoole, “get of of my cloud.” It probably steered between too technical for non-tech folks and not technical enough for the techies. Launching a start up on a cloud infrastructure makes good economic sense – it’s a success-based cost model. The same holds true for start up [...]

Affordable CRM took another step forward today. Tactile CRM has released version 2.0 of their CRM tool for small businesses. The new release includes a number of additional features, and some refinements of existing functionality. Clients and leads are now grouped together, under the new class of ‘organisations’ (Jake Stride of Tactile CRM describes the reasoning [...]

It’s is fair to describe CRM as mainstream these days. It doesn’t take much convincing to get business managers and the sales team to see the value of tracking customer interactions. Salesforce.com transformed the industry with their SaaS model (software as a service), but whilst they have wandered off to the shiny new pastures of [...]